What’s Up Doc? — How to Select a New Doctor Who’s Right for You

The idea of finding a new physician is stressful for most people, especially if you are in the midst of relocating or starting a new job. It is easy to feel overwhelmed by lengthy, confusing articles you might have read that make the task seem almost impossible. You might just be tempted to ask a coworker or friend for a referral, and just start seeing that person without asking any further questions. Finding a family physician does not need to be a stressful or long process, however. While word-of-mouth referrals from friends and coworkers are good starting point, ensure your decision is the best for you and your family by considering several key factors.

choosing new doctor

Factors to consider

Make sure your insurance covers the doctor you wish to see at the in-network rate, as seeing an out-of-network physician typically involves the patient shouldering most or all of the cost. Be clear on any co-pays owed, so these will not be a surprise at the time of the visit. Telephone the prospective physician’s office to determine how long you would have to wait to secure an initial appointment, because even the best doctor in the world will not be helpful to you if you must wait several months for treatment when you are ill. Clarify any office policies, such as required cancellation notice, to establish and maintain a good overall relationship. Verify that the doctor holds a board certification in family or internal medicine, so he will be able to manage your overall care, referring you to a specialist when necessary. Telephone the state physician licensing board to ensure that the doctor’s license is current and in good standing and there have never been any disciplinary actions taken against him. Once you have established that the new doctor is competent and accessible, consider convenience factors such as location, accessibility and parking accommodations.

Consider your initial interview as a try out for the new doctor to see if you feel comfortable discussing your concerns and problems in this atmosphere. Feel free to ask any questions, pose hypothetical situations or challenge opinions as you see fit. Does the doctor shut you down or welcome your questions? A good doctor will respond openly to such inquiries and challenges, encouraging you to take an active role in your overall wellness management. If you do not like the new doctor’s approach or philosophy toward patient care, find the office staff unfriendly or simply leave with a bad “gut feeling” do not hesitate to try a new physician. In fact, choosing a family doctor you will be happy with for many years might take several attempts. But, you will be happy you spent the time choosing wisely, when an illness strikes and you need someone dependable.

About the Author

Kelly Jones earned her Healthcare Administration Degree 5 years ago and is now an office manager in a large medical practice.  On a daily basis, she finds herself welcoming new patients to the practice she manages.